Create chatbot
1. Purpose- The shop can create chatbot (for the first time) to automatically reply to customers’ messages/commentsor or send information on...
Customer service
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Use built-in chatbots
1. Purpose- The shop can create chatbot (for the first time) to automatically reply to customers’ messages/commentsor or send information on... -
Manage chatbot
1. Purpose– The shop can manager chatbot (add, edit, activate, select chatbot to apply to fanpages connected to OCM) 2.... -
Attach script to Send message in bulk
1. Purpose– The shop can create a message to be sent in bulk according to a script. – The owner/manager... -
Attach script to the greeting message
1. Purpose– The shop can create Greeting message according to the script. – The customer who sends message or comment... -
Assign staff on Fanpage
1. Purpose The manager can assign staff to work on each fanpage connected to OCM and to take... -
Manage auto settings
1. Purpose– The shop can set up the automatic features like auto hide comments, auto like comments, or auto reply... -
Manage message template
1. Purpose – Help the manager/staff set up message template to be applied to multiple fanpages. 2. Instruction steps –...
