{"id":4850,"date":"2021-09-28T16:54:45","date_gmt":"2021-09-28T09:54:45","guid":{"rendered":"\/en\/?post_type=ht_kb&#038;p=4850"},"modified":"2021-09-29T11:59:00","modified_gmt":"2021-09-29T04:59:00","slug":"khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh","status":"publish","type":"ht_kb","link":"\/en\/kb\/khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh","title":{"rendered":"How to delete customers who have generated data on the program?"},"content":{"rendered":"<p>When a customer generated data, the program does not allow to delete it.<\/p>\n<p>The Customer may generate data as below:<\/p>\n<ol>\n<li>The shop has managed membership on 5Shop and transferred customer data to 5Shop.<\/li>\n<li>The customer has bought something at the shop and generated bill (including canceled or unpaid bill)<\/li>\n<li>The customer has paid, received money from the shop, generated cash or bank deposit pay-in\/pay-out note.<\/li>\n<\/ol>\n<p>Case 1 and 2: if you want to delete the customer, you need to use <strong>Delete shop data\u00a0<\/strong>or <strong>Delete trial data\u00a0<\/strong>function.<\/p>\n<p>Case 3: the shop needs to delete the customer&#8217;s pay-in\/pay-out notes before deleting them.<\/p>\n<p>In order not to show any customers upon getting payment or creating pay-in\/pay-out note, the shop can deactivate them in Utilities\/Customer.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4852\" src=\"\/en\/wp-content\/uploads\/2021\/09\/khongxoaduockhachhang.png\" alt=\"\" width=\"695\" height=\"589\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When a customer generated data, the program does not allow to delete it. The Customer may generate data as below: The shop has managed membership on 5Shop and transferred customer data to 5Shop. The customer has bought something at the shop and generated bill (including canceled or unpaid bill) The&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[249],"ht-kb-tag":[],"class_list":["post-4850","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-quan_ly_hang_hoa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to delete customers who have generated data on the program? - User Guide for Shop Management Software MISA eShop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/en\/kb\/khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to delete customers who have generated data on the program? - User Guide for Shop Management Software MISA eShop\" \/>\n<meta property=\"og:description\" content=\"When a customer generated data, the program does not allow to delete it. The Customer may generate data as below: The shop has managed membership on 5Shop and transferred customer data to 5Shop. 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The Customer may generate data as below: The shop has managed membership on 5Shop and transferred customer data to 5Shop. The customer has bought something at the shop and generated bill (including canceled or unpaid bill) The...","og_url":"\/en\/kb\/khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh","og_site_name":"User Guide for Shop Management Software MISA eShop","article_modified_time":"2021-09-29T04:59:00+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"\/en\/kb\/khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh","url":"\/en\/kb\/khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh","name":"How to delete customers who have generated data on the program? - User Guide for Shop Management Software MISA eShop","isPartOf":{"@id":"\/en\/#website"},"datePublished":"2021-09-28T09:54:45+00:00","dateModified":"2021-09-29T04:59:00+00:00","breadcrumb":{"@id":"\/en\/kb\/khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["\/en\/kb\/khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh"]}]},{"@type":"BreadcrumbList","@id":"\/en\/kb\/khong-xoa-duoc-danh-muc-khach-hang-khi-da-co-phat-sinh#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"http:\/\/help.mshopkeeper.com\/en"},{"@type":"ListItem","position":2,"name":"How to delete customers who have generated data on the program?"}]}]}},"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4850","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=4850"}],"version-history":[{"count":7,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4850\/revisions"}],"predecessor-version":[{"id":4890,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4850\/revisions\/4890"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=4850"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=4850"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=4850"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}