{"id":4605,"date":"2021-03-24T14:41:14","date_gmt":"2021-03-24T07:41:14","guid":{"rendered":"http:\/\/helpv2.mshopkeeper.misa.local\/en\/?post_type=ht_kb&p=4605"},"modified":"2021-03-24T14:41:30","modified_gmt":"2021-03-24T07:41:30","slug":"quan_ly_thiet_lap_tu_dong","status":"publish","type":"ht_kb","link":"\/en\/kb\/quan_ly_thiet_lap_tu_dong","title":{"rendered":"Manage auto settings"},"content":{"rendered":"

1. Purpose<\/span><\/strong>
– The shop can set up the automatic features like auto hide comments, auto like comments, or auto reply when the shop is not online or idle for a certain time.
\n<\/span>
2. Instruction steps
\n<\/span><\/strong>– On menu bar of OCM, select <\/span>Settings <\/strong><\/span>and then click <\/span>Manage auto settings<\/strong><\/span>
2.1 Auto hide comments<\/strong>
\n– On <\/span>Manage auto settings <\/strong>screen, turn on Auto hide comments.<\/strong>
\n<\/span>
\n\"\"<\/span><\/p>\n

2.2 Auto like customers’ comments<\/strong>
\n– When you turn on this feature on the fanpage connected to OCM, the fanpage will automatically like the customer’s comment when it replies to it.<\/p>\n

\"\"<\/p>\n

2.3 Auto attach tag to conversation after creating order
\n<\/strong>– After turning on this feature, when sending order to the shop, the program will attach tag to the conversation as set on Settings\\Auto attach tag to conversation.\u00a0<\/strong><\/span>
\n<\/span>+ Go to Settings\\Auto attach tag to conversation<\/strong>\u00a0and turn it on.<\/span>

\u00a0\u00a0\u00a0\u00a0\"\"<\/span>

+ Select tag you want to automatically attach.<\/span>

\u00a0\u00a0\u00a0\u00a0\"\"<\/span><\/p>\n

2.4 Auto send message after finalizing order
\n<\/strong>– After turning on this feature, when sending order to the shop, the program will automatically send message to customer as set on\u00a0Settings\\Auto attach tag to conversation.\u00a0<\/strong><\/span>
\n<\/span>+ Go to\u00a0Settings\\Auto send message after finalizing order<\/strong><\/strong>\u00a0and turn it on.
\n<\/span><\/span>+ Enter content of the message<\/span><\/p>\n

\u00a0\u00a0\u00a0\u00a0\"\"<\/span>

+ You can check <\/span>Order information <\/strong>(if any)<\/span>

\u00a0\u00a0\u00a0\u00a0\u00a0\"\"<\/span>

+ Click \u00a0<\/span>\"\"\u00a0to check how it looks.<\/span>

\u00a0\u00a0\u00a0\u00a0\"\"<\/span>

+ Click\u00a0<\/span>Save<\/strong>\u00a0to finish.<\/span>
– When the staff finalizes and sends order, the program will automatically send message and receipt to the customer for confirmation.<\/span>
– The receipt will be saved in the message and can be checked again next time.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

1. Purpose– The shop can set up the automatic features like auto hide comments, auto like comments, or auto reply when the shop is not online or idle for a certain time. 2. Instruction steps – On menu bar of OCM, select Settings and then click Manage auto settings2.1 Auto…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[357],"ht-kb-tag":[],"class_list":["post-4605","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cham-soc-khach-hang"],"yoast_head":"\nManage auto settings - User Guide for Shop Management Software MISA eShop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/en\/kb\/quan_ly_thiet_lap_tu_dong\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manage auto settings - User Guide for Shop Management Software MISA eShop\" \/>\n<meta property=\"og:description\" content=\"1. Purpose– The shop can set up the automatic features like auto hide comments, auto like comments, or auto reply when the shop is not online or idle for a certain time. 2. Instruction steps – On menu bar of OCM, select Settings and then click Manage auto settings2.1 Auto...\" \/>\n<meta property=\"og:url\" content=\"\/en\/kb\/quan_ly_thiet_lap_tu_dong\" \/>\n<meta property=\"og:site_name\" content=\"User Guide for Shop Management Software MISA eShop\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-24T07:41:30+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/help2014.misa.local\/mshop_sudung_vi\/\/en\/wp-content\/uploads\/2021\/03\/1569833375907.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Manage auto settings - User Guide for Shop Management Software MISA eShop","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"\/en\/kb\/quan_ly_thiet_lap_tu_dong","og_locale":"vi_VN","og_type":"article","og_title":"Manage auto settings - User Guide for Shop Management Software MISA eShop","og_description":"1. Purpose– The shop can set up the automatic features like auto hide comments, auto like comments, or auto reply when the shop is not online or idle for a certain time. 2. Instruction steps – On menu bar of OCM, select Settings and then click Manage auto settings2.1 Auto...","og_url":"\/en\/kb\/quan_ly_thiet_lap_tu_dong","og_site_name":"User Guide for Shop Management Software MISA eShop","article_modified_time":"2021-03-24T07:41:30+00:00","og_image":[{"url":"http:\/\/help2014.misa.local\/mshop_sudung_vi\/\/en\/wp-content\/uploads\/2021\/03\/1569833375907.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"\/en\/kb\/quan_ly_thiet_lap_tu_dong","url":"\/en\/kb\/quan_ly_thiet_lap_tu_dong","name":"Manage auto settings - User Guide for Shop Management Software MISA eShop","isPartOf":{"@id":"\/en\/#website"},"datePublished":"2021-03-24T07:41:14+00:00","dateModified":"2021-03-24T07:41:30+00:00","breadcrumb":{"@id":"\/en\/kb\/quan_ly_thiet_lap_tu_dong#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["\/en\/kb\/quan_ly_thiet_lap_tu_dong"]}]},{"@type":"BreadcrumbList","@id":"\/en\/kb\/quan_ly_thiet_lap_tu_dong#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"http:\/\/help.mshopkeeper.com\/en"},{"@type":"ListItem","position":2,"name":"Manage auto settings"}]}]}},"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=4605"}],"version-history":[{"count":1,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4605\/revisions"}],"predecessor-version":[{"id":4606,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4605\/revisions\/4606"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=4605"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=4605"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=4605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}