{"id":4590,"date":"2021-03-24T11:13:09","date_gmt":"2021-03-24T04:13:09","guid":{"rendered":"http:\/\/helpv2.mshopkeeper.misa.local\/en\/?post_type=ht_kb&#038;p=4590"},"modified":"2021-03-24T11:18:08","modified_gmt":"2021-03-24T04:18:08","slug":"quan-ly-chatbot","status":"publish","type":"ht_kb","link":"\/en\/kb\/quan-ly-chatbot","title":{"rendered":"Manage chatbot"},"content":{"rendered":"<p><strong style=\"color: #444444; font-family: Verdana; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: start; background-color: #ffffff;\"><span style=\"font-size: 18px;\">1. Purpose<\/span><\/strong><br style=\"color: #444444; font-family: Verdana; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: start; background-color: #ffffff;\" \/><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; background-color: #ffffff; font-family: Verdana; font-size: 13px; color: #444444;\">&#8211; The shop can manager chatbot (add, edit, activate, select chatbot to apply to fanpages connected to OCM)<span style=\"font-weight: 400; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; font-family: Verdana; color: #444444;\"><br \/>\n<\/span><span style=\"white-space: pre-wrap; font-size: 18px;\"><strong>2. Instruction steps<\/strong><\/span><\/span><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: left; float: none; display: inline !important; font-family: Verdana; font-size: 13px; color: #444444;\"><br \/>\n&#8211; Click Manage chatbot to see added chatbots. Here you can edit or delete chatbot.<\/span><\/p>\n<p><img decoding=\"async\" class=\"img-size100\" style=\"width: 900px; height: 600px; border-width: 1px; border-style: solid;\" src=\"\/en\/wp-content\/uploads\/2021\/03\/themsuaxoachatbot_08062020.png\" alt=\"\" \/><\/p>\n<p>&#8211;\u00a0 <span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: left; float: none; display: inline !important; font-family: Verdana; font-size: 13px; color: #444444;\"><strong>Edit chatbot<\/strong><\/span><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: left; float: none; display: inline !important; font-family: Verdana; font-size: 13px; color: #444444;\"><br \/>\n+ Click Edit to edit information of the selected chatbot.<\/span><\/p>\n<p><img decoding=\"async\" class=\"img-size100\" style=\"width: 900px; height: 600px; border-width: 1px; border-style: solid;\" src=\"\/en\/wp-content\/uploads\/2021\/03\/suachatbot_08062020.png\" alt=\"\" \/><br \/>\n+\u00a0After editing information, click <span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: left; float: none; display: inline !important; font-family: Verdana; font-size: 13px; color: #444444;\"><strong>Update now <\/strong>to save. On this screen, you&#8217;ll see statistics of auto-messages sent to customers (Sent, Sent successfully, Seen, Replied).<br \/>\n<\/span><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: left; float: none; display: inline !important; font-family: Verdana; font-size: 13px; color: #444444;\"><br \/>\n<img decoding=\"async\" class=\"img-size100\" style=\"width: 900px; height: 600px; border-width: 1px; border-style: solid;\" src=\"\/en\/wp-content\/uploads\/2021\/03\/chondongcansuathongtin_8062020.png\" alt=\"\" \/><br \/>\n<\/span><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: left; float: none; display: inline !important; font-family: Verdana; font-size: 13px; color: #444444;\"><br \/>\n+ After setting up a chatbot, click <\/span><span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: left; float: none; display: inline !important; font-family: Verdana; font-size: 13px; color: #444444;\"><strong>Back <\/strong>to go back to Chatbot screen and turn ON the chatbot.<\/span><\/p>\n<p><img decoding=\"async\" class=\"img-size100\" style=\"width: 900px; height: 600px; border-width: 1px; border-style: solid;\" src=\"\/en\/wp-content\/uploads\/2021\/03\/apdungbotchoshop_08062020.png\" alt=\"\" \/><\/p>\n<p>+ Click Manage fanpage to select chatbot to apply to the fanpages connected to OCM: Here the program shows activated chatbots. Click <span style=\"font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; text-align: left; float: none; display: inline !important; font-family: Verdana; font-size: 13px; color: #444444;\"><strong>Update now <\/strong>after selecting chatbot for each fanpage.<\/span><\/p>\n<p><span style=\"border-width: 1px;\"><img decoding=\"async\" class=\"img-size100\" style=\"width: 900px; height: 600px; border-width: 1px; border-style: solid;\" src=\"\/en\/wp-content\/uploads\/2021\/03\/apdungbotchoshop_08062020.png\" alt=\"\" \/><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Purpose&#8211; The shop can manager chatbot (add, edit, activate, select chatbot to apply to fanpages connected to OCM) 2. Instruction steps &#8211; Click Manage chatbot to see added chatbots. Here you can edit or delete chatbot. &#8211;\u00a0 Edit chatbot + Click Edit to edit information of the selected chatbot&#8230;.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[357],"ht-kb-tag":[],"class_list":["post-4590","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cham-soc-khach-hang"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Manage chatbot - User Guide for Shop Management Software MISA eShop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/en\/kb\/quan-ly-chatbot\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manage chatbot - User Guide for Shop Management Software MISA eShop\" \/>\n<meta property=\"og:description\" content=\"1. 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