{"id":4581,"date":"2021-03-23T17:08:50","date_gmt":"2021-03-23T10:08:50","guid":{"rendered":"http:\/\/helpv2.mshopkeeper.misa.local\/en\/?post_type=ht_kb&p=4581"},"modified":"2021-03-23T17:08:50","modified_gmt":"2021-03-23T10:08:50","slug":"so-den","status":"publish","type":"ht_kb","link":"\/en\/kb\/so-den","title":{"rendered":"Blacklist"},"content":{"rendered":"

 <\/p>\n

 <\/p>\n

\n

1. Purpose
\n<\/span><\/strong>The online staff\/owner can recognize impolite customers to blacklist for the next time as well as block them so that they cannot send message or leave comment on fanpage.<\/span><\/p>\n

2. Instruction steps:
\n<\/span><\/strong>1. Send report or block impolite customers:
\n– On Sale screen, when the online staff replies to a customer’s message or comment, they can see buttons Report <\/strong>or Block<\/strong>.
\n\"\"
\n– The online staff\/manager\/owner clicks Report <\/strong>or Block <\/strong>to send report of violation.<\/p>\n

\"\"<\/p>\n

2. The manager\/online staff\/owner checks out report of violation in Blacklist tab on OCM<\/p>\n

\"\"
\n– The online staff\/manager\/owner can view report details by clicking on the customer’s Facebook account.<\/p>\n

\"\"<\/p>\n

– The online staff\/manager\/owner can block or unblock customers on List of reported customers screen<\/span><\/p>\n

\"\"<\/p>\n

– If a customer is blocked, the staff can see the status on conversation screen.<\/p>\n

\"\"<\/p>\n

 <\/p>\n<\/div>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

    1. Purpose The online staff\/owner can recognize impolite customers to blacklist for the next time as well as block them so that they cannot send message or leave comment on fanpage. 2. Instruction steps: 1. Send report or block impolite customers: – On Sale screen, when the online…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[356],"ht-kb-tag":[],"class_list":["post-4581","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-khach-hang"],"yoast_head":"\nBlacklist - User Guide for Shop Management Software MISA eShop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/en\/kb\/so-den\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blacklist - User Guide for Shop Management Software MISA eShop\" \/>\n<meta property=\"og:description\" content=\"    1. Purpose The online staff\/owner can recognize impolite customers to blacklist for the next time as well as block them so that they cannot send message or leave comment on fanpage. 2. Instruction steps: 1. Send report or block impolite customers: – On Sale screen, when the online...\" \/>\n<meta property=\"og:url\" content=\"\/en\/kb\/so-den\" \/>\n<meta property=\"og:site_name\" content=\"User Guide for Shop Management Software MISA eShop\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Blacklist - User Guide for Shop Management Software MISA eShop","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"\/en\/kb\/so-den","og_locale":"vi_VN","og_type":"article","og_title":"Blacklist - User Guide for Shop Management Software MISA eShop","og_description":"    1. Purpose The online staff\/owner can recognize impolite customers to blacklist for the next time as well as block them so that they cannot send message or leave comment on fanpage. 2. Instruction steps: 1. Send report or block impolite customers: – On Sale screen, when the online...","og_url":"\/en\/kb\/so-den","og_site_name":"User Guide for Shop Management Software MISA eShop","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"\/en\/kb\/so-den","url":"\/en\/kb\/so-den","name":"Blacklist - User Guide for Shop Management Software MISA eShop","isPartOf":{"@id":"\/en\/#website"},"datePublished":"2021-03-23T10:08:50+00:00","dateModified":"2021-03-23T10:08:50+00:00","breadcrumb":{"@id":"\/en\/kb\/so-den#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["\/en\/kb\/so-den"]}]},{"@type":"BreadcrumbList","@id":"\/en\/kb\/so-den#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"http:\/\/help.mshopkeeper.com\/en"},{"@type":"ListItem","position":2,"name":"Blacklist"}]}]}},"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=4581"}],"version-history":[{"count":1,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4581\/revisions"}],"predecessor-version":[{"id":4582,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4581\/revisions\/4582"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=4581"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=4581"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=4581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}