{"id":4548,"date":"2021-03-19T16:37:42","date_gmt":"2021-03-19T09:37:42","guid":{"rendered":"http:\/\/helpv2.mshopkeeper.misa.local\/en\/?post_type=ht_kb&p=4548"},"modified":"2021-03-19T16:37:42","modified_gmt":"2021-03-19T09:37:42","slug":"theo-doi-va-tra-loi-binh-luan-trong-livestream","status":"publish","type":"ht_kb","link":"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream","title":{"rendered":"Follow up and reply to comments in livestream"},"content":{"rendered":"

1. Purpose<\/span><\/strong><\/p>\n

\n

Help the staff to follow up customers’ comments on livestream so that they can advise more and finalize order<\/span><\/span>
\n<\/span>
2. Instruction steps<\/span><\/strong>
– On OCM menu select Livestream, here the program shows all livestreams on the fanpage connected to OCM and selected to view message\/comment<\/span><\/span><\/p>\n

\u00a0<\/span>
\u00a0\"\"<\/span>

– You can enter name, link or filter to search livestreams<\/span>

\u00a0\"\"<\/span>

– Click on view details to see all comments in livestream<\/span>

\u00a0\"\"<\/span>

\u00a0– Select 1 customer in the list to view details and reply to them, tag and create order after finalizing order
\n<\/span>
\u00a0<\/span>
\n\"\"
\n– Click the icon \u00a0\"\"\u00a0to assign staff to take care of customers<\/p>\n

\"\"

– Click the icon\u00a0\u00a0\"\"\u00a0 to watch selected livestream<\/span>

\u00a0\u00a0<\/span>\u00a0\"\"<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

1. Purpose Help the staff to follow up customers’ comments on livestream so that they can advise more and finalize order 2. Instruction steps– On OCM menu select Livestream, here the program shows all livestreams on the fanpage connected to OCM and selected to view message\/comment \u00a0\u00a0– You can enter…<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[354],"ht-kb-tag":[],"class_list":["post-4548","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ban-hang-tren-facebook"],"yoast_head":"\nFollow up and reply to comments in livestream - User Guide for Shop Management Software MISA eShop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Follow up and reply to comments in livestream - User Guide for Shop Management Software MISA eShop\" \/>\n<meta property=\"og:description\" content=\"1. Purpose Help the staff to follow up customers’ comments on livestream so that they can advise more and finalize order 2. Instruction steps– On OCM menu select Livestream, here the program shows all livestreams on the fanpage connected to OCM and selected to view message\/comment \u00a0\u00a0– You can enter...\" \/>\n<meta property=\"og:url\" content=\"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream\" \/>\n<meta property=\"og:site_name\" content=\"User Guide for Shop Management Software MISA eShop\" \/>\n<meta property=\"og:image\" content=\"http:\/\/help2014.misa.local\/mshop_sudung_vi\/\/wp-content\/uploads\/2021\/03\/1577755525276.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Follow up and reply to comments in livestream - User Guide for Shop Management Software MISA eShop","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream","og_locale":"vi_VN","og_type":"article","og_title":"Follow up and reply to comments in livestream - User Guide for Shop Management Software MISA eShop","og_description":"1. Purpose Help the staff to follow up customers’ comments on livestream so that they can advise more and finalize order 2. Instruction steps– On OCM menu select Livestream, here the program shows all livestreams on the fanpage connected to OCM and selected to view message\/comment \u00a0\u00a0– You can enter...","og_url":"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream","og_site_name":"User Guide for Shop Management Software MISA eShop","og_image":[{"url":"http:\/\/help2014.misa.local\/mshop_sudung_vi\/\/wp-content\/uploads\/2021\/03\/1577755525276.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream","url":"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream","name":"Follow up and reply to comments in livestream - User Guide for Shop Management Software MISA eShop","isPartOf":{"@id":"\/en\/#website"},"datePublished":"2021-03-19T09:37:42+00:00","dateModified":"2021-03-19T09:37:42+00:00","breadcrumb":{"@id":"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream"]}]},{"@type":"BreadcrumbList","@id":"\/en\/kb\/theo-doi-va-tra-loi-binh-luan-trong-livestream#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"http:\/\/help.mshopkeeper.com\/en"},{"@type":"ListItem","position":2,"name":"Follow up and reply to comments in livestream"}]}]}},"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=4548"}],"version-history":[{"count":1,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4548\/revisions"}],"predecessor-version":[{"id":4549,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/4548\/revisions\/4549"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=4548"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=4548"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=4548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}