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  5. How to delete customers who have generated data on the program?

How to delete customers who have generated data on the program?

When a customer generated data, the program does not allow to delete it.

The Customer may generate data as below:

  1. The shop has managed membership on 5Shop and transferred customer data to 5Shop.
  2. The customer has bought something at the shop and generated bill (including canceled or unpaid bill)
  3. The customer has paid, received money from the shop, generated cash or bank deposit pay-in/pay-out note.

Case 1 and 2: if you want to delete the customer, you need to use Delete shop data or Delete trial data function.

Case 3: the shop needs to delete the customer’s pay-in/pay-out notes before deleting them.

In order not to show any customers upon getting payment or creating pay-in/pay-out note, the shop can deactivate them in Utilities/Customer.

Updated on 29/09/2021

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